FAQs
*Residents
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chevron_rightWho do I contact if I have an issue with my home construction/warranty issue? Should you find anything that needs to be corrected in your home, claims will need to be submitted directly to the D.R. Horton Warranty Department. Claims can be submitted via email to SAWarranty@drhorton.com or on their website at www.drhorton.com/warranty.
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chevron_rightHow do I get my mailbox keys? To obtain your mailbox keys, you will need to bring your closing paperwork/proof of address to the post office located at the address below. You can also reach out to the neighborhood postal worker to obtain keys when they are in the neighborhood.
USPS | 702 Richland Hills Dr., San Antonio, TX 78245 | (210) 543-8237
Monday - Friday | 8 A.M. – 5:30 P.M.
Saturday | 8 A.M. – 1 P.M.
Sunday | Closed -
chevron_rightHow can I pay my assessments? There are multiple ways to pay your assessments, including direct debit, electronic check, credit card and in person. Click HERE to visit the Pay Assessments landing page.
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chevron_rightCan I put up holiday decorations? Yes. Customary seasonal decorations for holidays are permitted without approval by the ACC but shall be removed within thirty (30) days of the applicable holiday.
Please visit section 2.27 of the Development Area Declaration to learn more about decorations and lighting guidelines. -
chevron_rightHow do I report a violation? To report a community standards violation, contact Capri Beach, our community manager.
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chevron_rightTrash / Recycling Through Tiger Sanitation, trash services are scheduled every Thursday and recycling every other Thursday.
- All bins are to be put away by Friday morning, no later than 10:00 a.m.
- Bins should not be visible from any street, alley, or adjacent residence. (Development Area Declaration, Section 2.4)
- Bins can be stored in the garage, behind the backyard fence, or in a built storage corral (must submit an ACC request).
Want to build a storage enclosure/corral for your bins? Here's what you need to know:- An ACC request must be submitted and approved prior to construction. Click HERE to learn more about Architectural Modifications.
- Must be at least five feet (5') from the side property line
- Must be constructed of materials complementary to the residence and existing fencing
- Concrete slabs poured for trash corrals must not exceed three feet by four feet (3' x 4')
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chevron_rightDisturbances/Security
- Social gatherings for you and your guests are welcomed and encouraged.
- Please be aware of your neighbors and contain any noise or behaviors that may become objectionable to them.
- If you experience a disturbance, please contact local police.
- After-hours HOA personnel cannot assist you with disturbances.
- You are responsible for your own security. The HOA nor the developer is responsible for providing security to the community.
- You are encouraged to get to know your neighbors and to help watch out for each other.
- Please report any suspicious persons or activities to the Sheriff's Department first, then notify CCMC.
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chevron_rightBasketball Goals
- Portable basketball goals may be used in unfenced yards and on private driveways during periods of active play and must be removed from sight when not in use.
- Permanent basketball goals must be approved by the Stonehill Reviewer prior to installation.
- Portable and permanent basketball goals and nets must be maintained in good condition and repair, and may not be placed in any right-of-way.
To learn more about basketball goal guidelines, visit section 2.24 of the Development Area Declaration. -
chevron_rightParking For the safety of all, please abide by all posted speed limits and traffic signs within the community.
- You should never park in a designated fire lane, block access to any common areas, block another resident's driveway, or block any street traffic signage.
- Per the covenants, large vehicles such as trailers, oversize utility/work vehicles, recreational vehicles, etc. are not allowed.
- Per section 2.15 of the Development Area Declaration, trailers may be temporarily parked for no more than 72 hours in a two month period.
If you notice a traffic violation, please call the Bexar County Sherriff's office non-emergency dispatch at 210-335-6000.
If you notice a covenant violation, please reach out to the Community Manager. -
chevron_rightPets Pets are welcome in the community. If you have pets, please be considerate by picking up after them and keeping them on a leash when off your property.
- No Owner may keep on such Owner's Lot more than three (3) cats and dogs, in the aggregate.
- Domestic animals only. No non-traditional/domestic animals, including pigs, hogs, swine, chickens, poultry, fowl, wild animals, horses, cattle, sheep, goats, pot-bellied pigs, miniature horses, exotic snakes or lizards, monkeys or other exotic animals not considered to be a domestic household pet.
- No animal may be allowed to make an unreasonable amount of noise, or to become a nuisance, and no domestic pets will be allowed on the Property other than within the Owner's residence, or the fenced yard space associated therewith, unless confined to a leash.
- The Association may restrict pets to certain areas on the Property.
- All pet waste will be removed and appropriately disposed of by the owner of the pet.
- No animal may be allowed to run at large, and all animals must be kept within enclosed areas which must be clean, sanitary, and reasonably free of refuse, insects, and waste at all times.
- No pet may be left unattended on porches, in unfenced portions of yards, or other unfenced outside area.
- All pets must be registered, licensed and inoculated as required by applicable law. All pets not confined to a residence must wear collars with appropriate identification tags and all outdoor cats are required to have a bell on their collar.
To learn more, visit Section 2.8 of the Development Area Declaration.
